THE SOLOMON SYSTEM · DEMO
Invited, but can’t get in?
Let’s get you to the right next step.
- Open your original invitation and use the exact email address it was sent to. If Google sign-in selects another account, switch to the invited account.
- If this is your first visit, follow the invitation’s account setup and verification steps before trying to sign in.
- If you already created an email-and-password account, use the password reset option on the sign-in screen. For Google sign-in, continue with the same Google account.
- If you see an expired invitation, access restriction, or workspace error, ask for help. Include the error message and where you got stuck.
Get help without signing in
Reply to the person who invited you, or email support with your name, invited email, time of attempt, device/browser and exact error text.
Prepare a support emailThis opens your email app; send the message there. No support request is submitted by this page.
Never include your password, verification code or full invitation link. Crop or redact those details from screenshots.